I have spent many years in sales. I have done both in person and over the phone sales. I have learned a lot dealing with people across this country. One thing I have discovered is that we are more alike than we sometimes imagine. There seems to be some basic things that people seek…they want to be able to thrive economically, they want to have their needs met, they want to have a safe place they can call home, they want to be loved and respected.
I have also discovered that some people have actual mental problems. These people, because they do not think rationally, cannot be reached by reasoning with them. They often can be reached by emotional triggers. My sales training taught me how to do this. I always had to believe in the product I was selling as this allowed me to be truthful and not put my own financial gain above the customer’s needs. Some potential customers can be extremely mean and disrespectful. They take pleasure in causing the salesperson pain by being…